Chat Games at Castle Jackpot

Chat Games

Our fantastic Chat Moderators will play chat games throughout the day in Room 1 and 75 Ball to give you a chance to win Bingo Bonus and Free Spins! You can win up to the value of £3 per day on these chat games.

What is a chat game?

A chat game gives you the chance to win Bingo Bonus (which can then be spent on bingo tickets) or Free Spins on our Starburst slot. If community spirit is what you're after, Chat games are great fun and a way to interact with other bingo players in our rooms.

How do I join in a chat game?

The CM (Chat Moderator) will post the rules into the chat room. Number chat games are mainly played at the moment.

The CM will ask you to select a certain amount of numbers. When these numbers have been called on the bingo game, you need to say the word in the rules and the numbers. For example, the chat game is Mirrors. You pick 2 numbers that mirror each other by telling them to the CM - 12, 21. When 12 and 21 have been called on the bingo game, say Mirror 12 21 to claim. The player who claims correctly in the winning position wins the bingo bonus/free spins. Confirm that you are in each round to continue playing!

General Chat Game Terms and Conditions

  1. To be eligible to receive any chat game wins, you must have made a deposit within the last 7 days and have at least 2 bingo tickets in the game on which you claim the chat game prize.
  2. A maximum prize value of £3 can be won per day on regular chat games. This could be a combination of Bingo Bonus and Free Spins (for example £2 worth of Bingo Bonus + £1 worth of Free Spins).
  3. Chat game prizes will be added as bingo bonus or free spins on Starburst within 48 hours to eligible players.
  4. In the event of any dispute on a chat game or special chat game, the decision of the CM is final.
  5. In the event of any dispute with regard to eligibility, the decision of Management is final.

Bingo Bonus T's and C's

  1. To claim the bonus, you must opt in via the My Promotions page. The bonus will then be added to your bingo bonus balance.
  2. Wagering requirements are 2 times the bonus amount. Wagering requirements must be fulfilled before bonus funds and any winnings are transferred to cash balance.
  3. Wagering requirements must be met within 72 hours of the bonus being credited or the bonus will expire and all remaining bonus funds will be removed from the account.
  4. Only bonus stakes will contribute toward Wagering Requirements.
  5. If you have a previous bonus, all funds and contributions will be inherited.

Free Spins T's and C's

  1. 5 free spins will be credited within 48 hours and awarded on Starburst at £0.10p per spin with all paylines active.
  2. To claim free spins, you must first opt in via the My Promotions page. You can then open Starburst to play your free spins.
  3. Players will have 3 days from date credited to play free spins. Any free spins not used will be forfeited at the end of the same day.
  4. Winnings from free spins will be credited to cash balance.
  5. Free spins can be claimed on both the desktop and mobile version of Starburst.

Chat Room Rules

When playing in our rooms, you agree to the below online chat rules. Chat Moderators have the ability to remove players from chat if necessary. Those who persistently ignore the rules will have their chat privileges removed.

  1. Do not mention any other sites in chat, whether directly or indirectly.
  2. Offensive or threatening language will not be tolerated in our chat rooms.
  3. The use of swear words or the masking of swear words will not be tolerated.
  4. Please refrain from arguing, insulting or disturbing other players.
  5. Personal information is not permitted in the chat room, please bear in mind this is for your own security.
  6. Promotion of other websites for goods or services is not permitted.
  7. Only a CM is permitted to type in caps.
  8. Do not spam or flood the chat room.
  9. Do not harass other players whatsoever.
  10. Please do not use the chat room to voice complaints. Please direct any complaints to our customer support team who will assist you.
  11. Be respectful and polite to CM’s and players at all times.

We adopt a zero tolerance approach to the following offenses:

  1. Discrimination - such as racism, homophobia and xenophobia;
  2. Swearing (very offensive words) and vulgar language;
  3. Genuine threats of violence;
  4. Promoting competitor sites (e.g. “Join X site now!”);
  5. Posting other players’ private details or personal account details

If you see anything you're unhappy with in the chat rooms, you can report it and we'll investigate. Please include the date, room and time the incident occurred to 18+